❓ Help Center
Answers to all your questions about 88kx
Accounts, deposits, withdrawals, and security — every question you have about using 88kx is answered clearly on this page.
When playing at 88kx, certain questions often come to mind — how to open an account, how to deposit via bKash, how long withdrawals take, or how to keep your account secure. This FAQ page provides detailed answers to more than 20 questions arranged in four sections. If you have a question beyond these, our support team is ready to help 24 hours a day, seven days a week.
Frequently Asked Questions
Account & Login
No, each player is allowed only one 88kx account. Opening multiple accounts under the same person's name or from the same device goes against our terms and conditions. If you think there is a problem with your existing account, do not open a new one — contact our support team directly and they will help resolve the issue.
Logging in from a new device is straightforward — just go to the 88kx website and sign in with your registered username and password. For security reasons, your first login from a new device may include a verification step. A code will be sent to your registered mobile number, and once you enter it correctly you can play as normal.
There are a few common reasons for login problems: a wrong password, Caps Lock being on, or a network issue. First, use the password reset option. If that doesn't work either, contact our 24/7 live chat — support is available in Bengali. If your account has been temporarily suspended, the support team will let you know what steps to take.
A strong password should contain uppercase and lowercase English letters, numbers, and at least one special character (such as @, #, !) and be at least 8 characters long. Avoid using your date of birth or your own name as a password. Your username must be unique and cannot be the same as someone else's. Never share your password with anyone.
Yes, if you forget your password you can easily reset it using the "Forgot your password?" link on the login page. A verification link or code will be sent to your registered mobile number or email address. Use it to set a new password. The whole process is quick and secure. If you need help, use the live chat.
Withdrawals
Yes, 88kx withdrawals are available seven days a week, 24 hours a day. Whether it is late at night or a Friday or Saturday, you can submit a withdrawal request at any time. Processing normally takes between 15 minutes and 2 hours. Occasionally it may take a little longer due to delays on the banking or mobile financial service side.
In most cases, once a withdrawal request is approved, the money reaches your bKash, Nagad, or Rocket account within 15 minutes to 2 hours. Bank transfers may naturally take a bit longer, as they depend on the bank's own processing. You can track the status of your withdrawal request in the account panel.
No, 88kx only processes withdrawals to a bKash, Nagad, Rocket, or bank account registered in the account holder's own name. Sending to a third-party account is not possible, and this is an important security measure to prevent fraud. Make sure your profile has the correct payment details added.
The minimum withdrawal amount at 88kx is ৳500. Requests below this amount will not be processed. Before submitting a request, make sure your withdrawable balance is at least ৳500. If your balance is lower, play a little more to build it up and then try withdrawing.
After you submit a withdrawal request, it stays in "pending" status until our team verifies and approves it. This is a normal security process. Approval usually happens within 15 minutes to 2 hours. If you feel there is an unusual delay, contact the support team via live chat and give them your request number.
Deposit Questions
88kx itself does not charge any deposit fee. However, if your bKash, Nagad, Rocket, or bank applies its own transaction charge, that may be deducted according to the service provider's policy. To make sure the full amount is credited to your account, it is a good idea to check your service provider's fees beforehand.
The minimum deposit at 88kx is ৳200, and this applies to all payment methods — whether you use bKash, Nagad, Rocket, or bank transfer. You can start with a small amount and increase it as your confidence grows. A 100% bonus is available on your first deposit from ৳200 up to ৳10,000.
88kx currently accepts deposits via four methods: bKash, Nagad, Rocket and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, Islami Bank, and BRAC Bank). These methods are the most convenient and fastest for Bangladeshi users. The minimum deposit is ৳200 for all methods.
Log in and go to the Cashier or Deposit section. Select bKash and send the amount to the designated bKash merchant number. After sending, enter the bKash transaction ID (TrxID) in the 88kx form and confirm the deposit. The amount will usually be added to your 88kx balance within a few minutes.
Essentially yes — the process is much the same. Select Nagad from the Cashier, send to the specified Nagad merchant number, and enter the TrxID you receive in the deposit form. You can send via the Nagad app or USSD (*167#). Keep in mind that only transactions sent from your own Nagad number will be accepted. The minimum deposit is ৳200.
Security & Privacy
Never. No 88kx employee or representative will ever ask for your bKash PIN, Nagad PIN, or the OTP (one-time password) sent to your mobile. If anyone claims to be from 88kx and asks for this information, they are a fraudster. Do not share this information with anyone — not even people you know.
Yes. 88kx uses SSL encryption to keep all data secure. This means your personal information, payment details, and transaction data are transmitted and stored with strong encryption. Your information is not sold or shared with third parties. For more details, read our privacy policy.
If you suspect someone else is using your account, change your password immediately and contact us right away via live chat or by emailing [email protected]. Our support team can temporarily lock the account and investigate any unauthorised activity. The sooner you report it, the sooner it can be resolved.
The only official 88kx website is 88kx.lat. If you see another domain that looks similar but has a different address (such as 88kx.com, 88kx-login.net, etc.), it may be fake. Always check that the correct URL is shown in your browser's address bar, and instead of clicking unfamiliar links, type the address directly. If you suspect a fake site, let us know.
88kx only keeps the information needed to provide the service, and it is stored in encrypted form. Your bKash or Nagad PIN is never stored — because 88kx does not ask for it. Only your mobile number and transaction records are kept securely, and these are used for account management and fraud prevention. You can read our full privacy policy on the site.
Still have questions? We're ready
If the answers above haven't solved your problem, our support team is by your side 24/7 — in Bengali and English.
Live Chat — visit the site and start chatting directly, any time
Email — [email protected] (you can write in Bengali)